ACNS Help Desk

The 100 Most Popular Articles in the Last 30 Days

  1. How to report computer system and network abuse originating from MSU - TB6633 43424
  2. Mail.msu.edu: Configuring Mail app IMAP for iPad/iPhone/iPod Touch - TB14538 2429
  3. How to Clear The Cookies and Cache in Your Internet Browser - TB10235 2409
  4. StuInfo Guest Access - TB23619 2373
  5. MSU SSL/TLS Virtual Private Network (VPN): Secure Remote Access to the Campus Network - TB8068 1428
  6. Using DiskWarrior to repair problems on MacOS X computers - TB4264 1411
  7. MSU's Acceptable Use Policy for Information Technology Resources - TB479 1160
  8. MAIL.MSU.EDU Frequently Asked Questions - TB10902 1149
  9. Analyzing e-mail headers and tracking e-mail - TB2045 994
  10. Changing or restricting your directory information: Students/Alumni - TB2676 941
  11. MSU NetID Services - TB3408 931
  12. Accessing MSU E-Mail on your Cell Phone or Mobile Device - TB10772 914
  13. Configuring an Outlook 2010 LDAP Address Book with Campus Active Directory (CampusAD) - TB18506 636
  14. MSU Web-mail (mail.msu.edu/webmail) and the new MSU Office 365 Student Email (spartanmail.msu.edu) FAQ - TB24098 595
  15. Setting up your own wireless router within MSU Residence Halls - TB8884 582
  16. Common Login Issues (Administrative Systems) - TB20598 558
  17. Changing or restricting your directory information: Faculty/Staff/Retirees - TB2724 552
  18. Activating your MSU NetID and e-mail account - TB139 469
  19. Mail.msu.edu: Finding full e-mail headers for reporting abuse issues - TB974 456
  20. NetGear Access Point Configuration - TB20306 442
  21. Mail.msu.edu: Mail Client Configuration: All Supported Clients - TB212 436
  22. Outlook Web App (OWA) Access to the Campus Active Directory (CampusAD) Exchange Server - TB17455 428
  23. MSU NetID: General information - TB159 390
  24. E-mail and AFS storage Account Expiration for Former MSU persons and RSOs - TB15436 367
  25. Phishing: Online Security and Identify Theft - TB4194 353
  26. Resolving a Google Account Conflict - TB15760 352
  27. AFS: Accessing your AFS Space - TB2468 350
  28. SSL VPN: Windows Junos Pulse Setup - TB23207 336
  29. Mail.msu.edu: Mac Mail IMAP Setup for MacOS X 10.9 (Mavericks) and 10.10 (Yosemite) - TB21493 333
  30. MSU Community ID - TB9643 333
  31. Setting up the Citrix Receiver on an iPad - TB16107 320
  32. Setup: Juniper Network Connect VPN for Windows - TB23352 315
  33. MSU Zoom Basics (PC or MacOS) - TB21016 299
  34. SSL VPN: Macintosh Junos Pulse Setup - TB22690 296
  35. DHCP: Registering Your System - TB69 294
  36. Spam Processing - TB11475 276
  37. Mail.msu.edu: Configuring Outlook 2007/2010 IMAP - TB9156 275
  38. Campus Active Directory (CampusAD) and Campus Exchange Server Introduction and Support Article List - TB17415 270
  39. Setting up Citrix Receiver on a MAC - TB16276 270
  40. MAIL.MSU.EDU: General information - TB469 261
  41. Wireless access to MSUnet - TB14931 257
  42. Netfiles: Frequently Asked Questions (FAQ) - TB7897 247
  43. Classroom Computing Software List - TB9122 245
  44. Using Outside Mail Services for POP3 Access to MSU Mail - TB11524 243
  45. Mail.msu.edu: Configuring Mac Mail IMAP for MacOS X 10.5 through 10.8 - TB9220 241
  46. Recommended Downloads and Patches - TB430 240
  47. MSUnet FAQ (Frequently Asked Questions) - TB1737 239
  48. Adding Your Site to MSU Keywords - TB2830 238
  49. Residence Halls Network FAQ (Frequently Asked Questions) - TB186 237
  50. Help Desk FAQ (Frequently Asked Questions) - TB1862 236
  51. Netprint: Introduction and Support Article List - TB14450 233
  52. MSU Listserv FAQ (Frequently Asked Questions) - TB2123 228
  53. Service Status Posting and Editing - TB17086 224
  54. MSU Web-mail (mail.msu.edu/webmail): Introduction and Support Article List - TB10900 223
  55. Mail.msu.edu: Configuring Outlook 2013 IMAP - TB21443 220
  56. MSUnet: Guest Access - TB4254 219
  57. Copyright Issues at MSU: Responding to DMCA Complaints - TB177 212
  58. MSU Print: Using Web Print - TB23998 209
  59. Zoom for MSU Commonly-Asked Questions - TB21492 202
  60. MSU Google Apps for Education: Introduction and Support Article List - TB13275 194
  61. Ethernet Configuration: Spartan Village cable modem setup - TB4765 188
  62. Installing Citrix at Home - TB16126 183
  63. Using the Windows Previous Versions function with Mid-Level Storage (shared drive) - TB20857 181
  64. MSUnet Configuration: All Supported Operating Systems - TB3335 174
  65. Ethernet Configuration: All Supported Operating Systems - TB220 170
  66. Mail.msu.edu: Configuring Mac Mail POP for MacOS X 10.3 Panther - TB232 166
  67. AFS: The MSU Network File Storage System - TB144 165
  68. Mail.msu.edu: SSL Negotiation Failed error using Eudora for Windows - TB158 164
  69. Setting up HIT Email on an iPad/iPhone - TB15414 164
  70. Campus Active Directory (CampusAD) Account Password Expiration - TB18480 161
  71. Netprint: Windows Vista and Windows 7 and 8 Standard Setup - TB8796 160
  72. MSUnet Configuration for iOS: iPad/iPhone/iPod Touch - TB14519 157
  73. Google Classroom - TB22342 157
  74. Netprint: Frequently Asked Questions (FAQ) - TB23 155
  75. You didn't mark a contact as your own yet error (mail.msu.edu) - TB14040 154
  76. AFS Access issues with MacOS (10.7 and higher) using the AFP Method - TB15922 153
  77. AFS: Webpage Creation Basics - TB2394 153
  78. Netprint: OS X Standard Setup - TB9369 152
  79. Spartan Village and University locations with ethernet access - TB474 149
  80. Viruses sent as e-mail attachments - TB170 149
  81. Apple iOS iPad/iPhone/iPod Touch support topics - TB8383 149
  82. MSU NetID: Changing a Known Password - TB142 148
  83. Mozilla Thunderbird: Configuration for MSU E-mail - TB13585 148
  84. System and Service Status Information (http://servicestatus.msu.edu) - TB3059 147
  85. Mail.msu.edu: Syncing Other E-mail Folders for iPhone/iPad/iPod Touch - TB15970 146
  86. MacOS X Software Update and Disk Utility - TB6873 144
  87. Service Status Alert Listservs - TB7529 143
  88. Requesting an MSU NetID change - TB4203 143
  89. Central mail.msu.edu Server FAQ - TB189 142
  90. Configuring Jabber for Windows (Pidgin) - TB21177 136
  91. Using the Campus Active Directory (CampusAD) Exchange Server Outlook Web App (OWA) to Perform a Remote Wipe of a Mobile Device - TB19653 134
  92. Mail.msu.edu: Configuring Outlook (IMAP) for Mac 2011 - TB14753 133
  93. Accept/Block Lists in mail.msu.edu - TB14200 131
  94. Getting Started With MAIL.MSU.EDU - TB10901 128
  95. Official DMCA Violation Notice - Example - TB848 126
  96. Avoiding a DNS-based amplification attack - TB20196 120
  97. Mail.msu.edu: Configuring Windows Mail IMAP - Windows Vista - TB8151 119
  98. Reducing log-in problems and improving mail.msu.edu response time - TB12110 118
  99. AFS: OpenAFS Configuration for Windows - TB7861 117
  100. NetID privilege categories (dial-up, e-mail and AFS access) - TB609 113