ACNS Help Desk

The 100 Most Popular Articles in the Last 30 Days

  1. Activating your MSU NetID and e-mail account - TB139 3908
  2. Mail.msu.edu: Configuring Mail app IMAP for iPad/iPhone/iPod Touch - TB14538 2979
  3. Netprint: Introduction and Support Article List - TB14450 2463
  4. Suggestions for Repairing or Reinstalling Windows XP - TB2969 2221
  5. MAIL.MSU.EDU Frequently Asked Questions - TB10902 2212
  6. How to report computer system and network abuse originating from MSU - TB6633 2019
  7. Using DiskWarrior to repair problems on MacOS X computers - TB4264 1891
  8. How to Clear The Cookies and Cache in Your Internet Browser - TB10235 1619
  9. Changing or restricting your directory information: Students/Alumni - TB2676 1356
  10. Setting up your own wireless router within MSU Residence Halls - TB8884 1276
  11. Accessing MSU E-Mail on your Cell Phone or Mobile Device - TB10772 1259
  12. MSU NetID Services - TB3408 1253
  13. MSU SSL/TLS Virtual Private Network (VPN): Secure Remote Access to the Campus Network - TB8068 989
  14. Changing or restricting your directory information: Faculty/Staff/Retirees - TB2724 785
  15. AFS: Accessing your AFS Space - TB2468 727
  16. Common Login Issues (University Systems) - TB20598 676
  17. NetGear Access Point Configuration - TB20306 671
  18. AFS: The MSU Network File Storage System - TB144 643
  19. MSU's Acceptable Use Policy for Information Technology Resources - TB479 642
  20. Mail.msu.edu: Mail Client Configuration: All Supported Clients - TB212 641
  21. Phishing: Online Security and Identify Theft - TB4194 610
  22. Configuring an Outlook 2010 LDAP Address Book with Campus Active Directory (CampusAD) - TB18506 602
  23. iClicker2 Frequently Asked Questions - TB17629 598
  24. DHCP: Registering Your System - TB69 550
  25. E-mail and AFS storage Account Expiration for Former MSU persons and RSOs - TB15436 550
  26. Netprint: Windows Vista and Windows 7 and 8 Standard Setup - TB8796 546
  27. Netprint: OS X Standard Setup - TB9369 540
  28. Mail.msu.edu: Mac Mail IMAP Setup for MacOS X 10.9 (Mavericks) and 10.10 (Yosemite) - TB21493 527
  29. Netfiles: Frequently Asked Questions (FAQ) - TB7897 516
  30. Windows XP Service Pack 2 Problems and Solutions - TB380 472
  31. Copyright Issues at MSU: Responding to DMCA Complaints - TB177 471
  32. MAIL.MSU.EDU: General information - TB469 438
  33. MSU Zoom Basics (PC or MacOS) - TB21016 394
  34. Recommended Downloads and Patches - TB430 366
  35. Mail.msu.edu: Configuring Outlook 2007/2010 IMAP - TB9156 348
  36. Mail.msu.edu: Configuring Mac Mail IMAP for MacOS X 10.5 through 10.8 - TB9220 344
  37. MSU Listserv FAQ (Frequently Asked Questions) - TB2123 339
  38. MSUnet FAQ (Frequently Asked Questions) - TB1737 333
  39. Residence Halls Network FAQ (Frequently Asked Questions) - TB186 321
  40. Setting up the Citrix Receiver on an iPad - TB16107 321
  41. Using Outside Mail Services for POP3 Access to MSU Mail - TB11524 288
  42. MSU NetID: General information - TB159 287
  43. Wireless access to MSUnet - TB14931 280
  44. Web Access to the Campus AD Exchange Server (OWA) - TB17455 280
  45. Setting up Citrix Receiver on a MAC - TB16276 279
  46. MSU Community ID - TB9643 273
  47. Resolving a Google Account Conflict - TB15760 269
  48. Classroom Computing Software List - TB9122 267
  49. AFS: Webpage Creation Basics - TB2394 266
  50. Using the Windows Previous Versions function with Mid-Level Storage (shared drive) - TB20857 262
  51. Ethernet Configuration: All Supported Operating Systems - TB220 261
  52. Ethernet Configuration: Spartan Village cable modem setup - TB4765 253
  53. Google Classroom - TB22342 246
  54. MacOS X Software Update and Disk Utility - TB6873 242
  55. Netprint: Frequently Asked Questions (FAQ) - TB23 240
  56. Analyzing e-mail headers and tracking e-mail - TB2045 235
  57. Campus Active Directory (CampusAD) Introduction and Support Article List - TB17415 235
  58. Mail.msu.edu: Finding full e-mail headers for reporting abuse issues - TB974 232
  59. How to sanitize data for disposal - TB6567 223
  60. Service Status Alert Listservs - TB7529 222
  61. Spam Processing - TB11475 222
  62. Mail.msu.edu: Configuring Outlook 2013 IMAP - TB21443 215
  63. MSU Google Apps Education Edition: Introduction and Support Article List - TB13275 211
  64. Requesting an MSU NetID change - TB4203 208
  65. Help Desk FAQ (Frequently Asked Questions) - TB1862 208
  66. MSUnet Configuration for iOS: iPad/iPhone/iPod Touch - TB14519 206
  67. MSUnet: Guest Access - TB4254 205
  68. Macintosh Junos Pulse Setup - TB22690 205
  69. mail.msu.edu: Mail Forwarding to multiple e-mail accounts - TB3758 202
  70. Mail.msu.edu: Configuring Mac Mail POP for MacOS X 10.3 Panther - TB232 201
  71. Apple iOS iPad/iPhone/iPod Touch support topics - TB8383 198
  72. Reducing log-in problems and improving mail.msu.edu response time - TB12110 194
  73. SSL VPN Issues with updated JAVA and MacOS - TB13098 193
  74. You didn't mark a contact as your own yet error (mail.msu.edu) - TB14040 193
  75. Zoom for MSU Commonly-Asked Questions - TB21492 192
  76. Mail.msu.edu: Syncing Other E-mail Folders for iPhone/iPad/iPod Touch - TB15970 192
  77. Getting Started With MAIL.MSU.EDU - TB10901 190
  78. Mozilla Thunderbird: Configuration for MSU E-mail - TB13585 189
  79. AFS Access issues with MacOS (10.7 and higher) using the AFP Method - TB15922 187
  80. Using CampusAD Outlook Web Access to Remotely Wipe a Mobile Device - TB19653 178
  81. NetID privilege categories (dial-up, e-mail and AFS access) - TB609 173
  82. MSUnet Configuration: All Supported Operating Systems - TB3335 172
  83. AFS: Using FileZilla To Access AFS Space - TB6845 169
  84. Adding Your Site to MSU Keywords - TB2830 167
  85. Accept/Block Lists in mail.msu.edu - TB14200 162
  86. AFS FAQ (Frequently Asked Questions) - TB2503 161
  87. IT Services Shared Drive (Mid-Level Storage) - TB22432 161
  88. Central mail.msu.edu Server FAQ - TB189 159
  89. Setting up HIT Email on an iPad/iPhone - TB15414 150
  90. Campus SharePoint: Introduction and General Information - TB21700 147
  91. System and Service Status Information (http://servicestatus.msu.edu) - TB3059 146
  92. Adobe Connect for Desktop Web Conferencing - TB10781 145
  93. Forms Tracking Utility (FTU) User Support - TB21516 144
  94. Installing Citrix at Home - TB16126 140
  95. Mail.msu.edu: Configuring Outlook (IMAP) for Mac 2011 - TB14753 138
  96. General Virus Information - TB176 135
  97. CampusAD password expiration - TB18480 131
  98. Helpful Mac Sites - TB123 130
  99. Mail.msu.edu: Introduction and Support Article List - TB10900 129
  100. Google Drive at MSU - TB17544 126