Michigan State University IT Services Support website

IT Services Support

Service Status

Service AlertsRSS

  1. MAIL.MSU.EDU:

    Subscriber Email: Petition_MSU_APA@envirobat.org

    Jul 23, 2014 4:00 PM

  2. WIRELESS:

    Wireless Outage Multiple Buildings Affected

    Jul 22, 2014 12:30 PM

  3. Forms Tracking Utility (FTU):

    Service Available During Maintenance

    Jul 23, 2014 5:00 PM

  4. NETWORK:

    MSU Access to wushuang.taojiba.com Temporarily Blocked

    Jul 17, 2014 5:13 PM

  5. NETWORK:

    Gilchrist, Yakeley, Williams: Service Unavailable During Maintenance

    May 07, 2014 12:00 AM

Activity within the last 24 hoursRSS

  1. EBS Portal and HR/Payroll:

    Systems unavailable for maintenance

    Jul 23, 2014 5:00 AM until Jul 23, 2014 7:00 AM

  2. Cable TV:

    Cable TV Channel Outage.

    Jul 22, 2014 9:30 AM until Jul 29, 2014 6:00 AM

  3. View activity within the last 72 hours


About IT Services Support

IT Services provides a variety of ways to get help and support for questions and issues related to technology at MSU.

Need help with e-mail, viruses, security, firewalls, network connections (DHCP), network trouble, MSU NetID authentication, or general computer assistance?

  • Call (517) 432-6200. Phone answered 24 hours per day except on university holidays
  • Receive in-person assistance at MSU Computer Help and Repair - Computer Center, 450 Auditorium Road, Room 120. (Monday-Friday 9 AM to 6 PM). Closed on university holidays.
  • Read support articles available on help.msu.edu.
  • Contact us by submitting our online form.
  • Chat in your browser. (Monday-Friday 7 AM to 5 PM)

Need help with classroom technology, classroom support, or media equipment?


  • Call (517) 353-3960. (Monday-Friday 7:00 AM to 6 PM). Closed on university holidays.

Need help with computer enrollment, Degree Navigator, StuInfo, SIS, D6501 or Sentinel, or university systems applications such as EBS?


  • Call (517) 884-3000. (Monday-Friday 7 AM to 5 PM). Phone answered 24 hours per day except on university holidays.
  • E-mail itserve@msu.edu. (Monday-Friday 7 AM to 5 PM)
  • Chat in your browser. (Monday-Friday 7 AM to 5 PM)

If you aren't sure which support desk to contact, contact any of the above areas.