ATS Help Desk

ATS Help Desk

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Service Status

Service AlertsRSS

  1. MAIL.MSU.EDU:

    Users have reported receiving phishing email from what appears to be an msu.edu address.

    May 01, 2008 7:00 AM. Next update: May 20, 2008 2:00 PM.

  2. MAIL.MSU.EDU:

    Data backups will be temporarily suspended.

    Nov 08, 2007 3:00 PM. Next update: May 29, 2008 3:00 PM.

Activity within the last 24 hoursRSS

  1. MAIL.MSU.EDU:

    Email service maintenance

    May 16, 2008 12:01 AM until May 16, 2008 7:00 AM

  2. NETID:

    Users are reporting difficulty with authentication in computer labs.

    May 15, 2008 8:00 AM until May 15, 2008 9:25 AM

  3. View activity within the last 72 hours

Scheduled MaintenanceRSS

About the ATS Help Desk

We assist members of the MSU community with general computing questions or problems. We can help you diagnose a problem with your PC, recover from a virus, figure out a network issue, and more. When we can't help you, we'll refer you to someone who can.

Need a different help desk at MSU?

MSU has help desks for other topics, like ANGEL, library, LON-CAPA, computer enrollment, STUINFO, and so on.

If you aren't sure which help desk to contact, ask us.

Contact the ATS Help Desk

Contact us through our contact form, by calling (517) 432-6200, or visiting us in person at 120 Computer Center.

ATS Call Center Summer Hours:
Day Times
Monday–Friday 8:00 AM to 5:45 PM
Saturday & Sunday Noon to 5:45 PM
ATS Service Center (Walkins) Summer Hours:
Day Times
Monday–Friday 8:00 AM to 5:45 PM
Saturday Closed
Sunday 2:00 PM to 5:45 PM